Return Policy Page

Refund Policy

At Makeuppi Ltd., we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, we offer a 7-day replacement guarantee. Here's what you need to know:

 1 Full Replacement Guarantee: If you receive a product that is damaged, defective or not as described, we will replace it with the same product or a similar one of equal value. To be eligible for a replacement, the product must be returned in its original packaging with all accessories and manuals included.

 2. Timeframe: You have 7 days from the date of delivery to request a replacement.

 3.Video Evidence: In case of a wrong product being delivered or a defective/damaged product, we require clear video evidence of the unboxing of the product. This will help us determine the cause of the problem and provide a solution as soon as possible.

 4. Full Refund Guarantee: If you receive a product that is damaged, defective, or not as described, we will provide a full refund or replace it with the same product or a similar one of equal value. To be eligible for a refund, the product must be returned to us in its original packaging with all accessories and manuals included.

5. Refund Processing Time: Once we receive the returned product, we will process the refund within 7 days. Please note that it may take additional time for the refund to appear in your account depending on your payment method and bank.

6 Return Shipping: If you need to return a product for a replacement, the cost of shipping will be covered by us.

Please note that this policy applies only to products purchased directly from Makeuppi Ltd. If you have any questions or concerns about our refund policy, please contact our customer service team at :-

support@makeuppi.com

hotline : +8809611656238

Thank you for choosing Makeuppi Ltd. for your cosmetic & beauty needs